Privacy Policy

Our Commitment to Your Privacy

At SBB Santa Barbara Deck Builder, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us when you request a quote, schedule a consultation, or contact us through our website. This may include:

• Your name and contact information (phone number, email address, mailing address)
• Property details and location where services are needed
• Project details and preferences
• Photos you share of your property or existing deck
• Payment information when you pay for services

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide quotes and estimates for your deck project
• Schedule consultations and service appointments
• Communicate with you about your project
• Process payments and maintain records
• Improve our website and services
• Send you updates about your project (we will not send marketing emails without your consent)
• Comply with legal obligations

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (such as payment processors or scheduling tools)
• With contractors or suppliers when necessary to complete your project
• When required by law or to protect our legal rights
• With your explicit consent

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may limit some features of our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your information only as long as necessary to provide services and comply with legal obligations.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Object to certain uses of your information

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: